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The Lagoon

Comfortable apartments in the center of Kiev

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Contacts :
Phone: +38 (097) 913 92 13


Main page Apartments Location Services To visitors of Kiev The guidebook



ICQ UIN# 8469999
Information support on ICQ UIN 8469999





Dear Guest

On this page you will find answers to frequently asked questions, the information concerning the order of settlement and booking of our apartments.

Shortly about important:


  • Booking apartments is carried out by filling the online booking form, by phone +38 (097) 913 92 13 and also by e-mail;
  • During 12 hours after online booking, you will receive the letter confirming, that apartament for you is reserved. The letter contains the further instructions;
  • If apartament that you choose for the given term is already borrowed, we reserve the right, to offer you another apartament from the same price category;
  • We do not demand the pre-payment for booking, but we reserve the right to give you any apartament of the chosen price category;
  • You can exclude such opportunity by acknowledgement of booking by phone specified on this site or having left us your contact phone;
  • We recommend to carry out booking one week prior to arrival if day of arrival does not grasp the state holidays;
  • You can specify any additional questions in the letter, by phone or ICQ (8469999).


The order of settlement

  1. We confirm settlement in exact apartament on the specified date;
  2. If we did not call up earlier, we call up after your arrival to Kiev and we specify an exact time of your settlement ;
  3. We name the address of a house in which the apartment is located;
  4. In due time we meet you at building entrance and folow in apartament ;
  5. If apartament satisfies to your high standards, you carry out payment ;
  6. Than we agree about time when daily cleaning will be carried out, discuss other questions and give you a key from an apartment;
  7. In day of your departure you return a key to the manager of service ;
  8. On any additional questions, during residing, you can contact our manager by phone.

The responsibilities

  • We guarantee, that after realization of payment for apartament, noone from our personnel will disturb you, without the preliminary coordination.
  • Though our apartments are located in respectable area in protected houses, the thieft is not completely impossible. We cannot bear the responsibility for the valuable things left in apartments. So, please, try not to leave valuable things in apartments.
  • You agree not to break laws of Ukraine and norms of public order, living in "Lagoon" and not to cause damage to property of hotel service.
  • All questions and attitudes are adjusted by laws of Ukraine.

Yours faithfully. Administration of hotel service "The Lagoon".




Our new tariffs :

One-room lux 50 $
Two-room studio 60 $
Two-room lux 70 $
(USD per one night)..



Advantages of our Hotel Service:
New apartments lux;
With home appliances;
In the center of Kiev;
1500m from Kreschatik;
On a daily basis ;
Confidentially ;
Guarded car-parking ;
Discounts are possible.


"The Lagoon" :
+ We are not an agency of the real estate also do not take the commission at settlement;
+ We have apartments located on the same floor;
+ Our prices are at least 30% lower than in state-run hotels.



Apartments | Online booking | The responsibility of the parties | Partnership


Hotel Service "The Lagoon" © 1999-2004

phone: +38 (097) 913 92 13


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